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Bank Travel Insurance

Bank Travel Insurance is designed to offer a choice of single trip or annual multi-trip cover.

  • Up to £10 million of medical cover
  • For emergency medical treatment and associated expenses

  • Up to £5000 cancellation cover
  • Refund of non-recoverable travel and accommodation costs should you be forced to cancel or cut short your holiday

  • Cover for airspace or port closures
  • If you are prevented from travelling or stranded abroad for at least 24 consecutive hours due to airspace or port closures, you'll be covered

  • 15% online discount
  • Receive a 15% online discount when you buy your single trip or annual multi-trip policy online. Offer only available on new policies.

  • Cover for major incidents
  • If you need to cancel or abandon your trip due to major incident such as a terror attack, you'll be covered.

  • Up to 9 people covered
  • Ideal for solo travellers, couples, families and groups

  • Optional extras
  • To cover baggage, extended trip, scuba diving, golf and winter sports

  • Choice of single trip or annual multi-trip policies
  • With UK only, European or Worldwide cover available

Start your application

Bank Travel Insurance is provided by Aviva Insurance Limited and is designed to cover all of your travel needs.

Please ensure you see the full eligibiltiy requirements before applying.

More details

We offer:

  • Cover for up to 9 people - ideal for individuals, couples, families and groups
  • Single trip policies for trips between 2-120 days
  • Annual multi-trip policies with trip limits of 31, 45, 60 or 90 days

Choose an area of travel from:

  • UK - single trip only
  • UK & Europe
  • Worldwide, excluding USA, Canada & Caribbean
  • Worldwide including USA, Canada & Caribbean

Optional cover for:

  • Baggage
  • Extended trip
  • Scuba diving
  • Golf
  • Winter sports

What's covered?

Standard policy features

Policy limits per person per trip

Excesses per person per incident

Cancellation charges

£5000
£50 (£20 for loss of deposit)
Holiday disruption
£25 for each 24 hr period (£500 maximum)
Nil
Delayed departure
£25 for each 12 hr period (£250 maximum)
£50 for abandonment after 24 hours
Missed international departure
£1000
Nil
Emergency medical and associated expenses
£10,000,000
£50
Hospital benefit
£25 for each 24 hour period (£1,000 maximum)
Nil
Personal accident
£50,000
Nil
Personal liability
£2,000,000
£50 for incidents arising from the occupation of temporary holiday accommodation
Legal expenses
£50,000
Nil
Optional extras
Baggage cover
£1,500
£50
Winter sports cover
£500 (own equipment)
£50
Golfing cover
£1,500 (own equipment)
£50
Scuba diving cover
Refer to policy booklet
Refer to policy booklet
Business trip cover
Refer to policy booklet
Refer to policy booklet

What's covered?

  • Pre-existing medical conditions of any travellers named on the policy and anyone whose health may affect your decision to take or continue your trip unless accepted in writing by us
  • Leisure activities not listed in the policy document
  • Missed international departure due to strike if the date of strike is known at the time of booking
  • Winter sports above the 31 days maximum stated on annual policies
  • Business trips which involve manual work or dealing with the public
  • Claims for your death, injury, illness or disability are not covered if they result from you misusing alcohol or drugs.

Please note, all trips must begin and end in the UK, Channel Islands or Isle of Man. Holidays in the UK, Channel Islands or Isle of Man must include a minimum of 2 consecutive nights stay in pre booked accommodation.

Make a claim

Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.

Claims for emergency medical treatment

Medical emergency Line

+44 (0)1603-605128

Lines open 24 hours a day.

Other claims

+44 (0)1603-605124

Lines open: 8am - 8pm every day except Christmas Day, Boxing Day and New Year's Day.

Initial notification can be made 24 hours a day, 365 days a year.

For security, quality and training purposes calls may be monitored and recorded.

Documents you may need when making a travel insurance claim

  • Original receipts, bills, cash withdrawal slips, flight and luggage tickets, guarantees, instruction manuals, accident reports, any photographs of your belongings and medical certificates or reports
  • A written police report made as soon as reasonably possible for any theft or loss
  • A "Property Irregularity Report" for baggage lost or damaged by an airline
  • Written confirmation from your tour operator or carrier to validate any delays

Please note, this is not a complete list as each claim is different. Please read your policy document for full details.

Your cancellation rights

You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is the later.

Please call 0800 169 4013

Lines open 8am to 8pm Monday to Thursday and 8am to 7pm Friday, 9am to 5pm Saturday and 10am to 2pm Sunday except Christmas Day, Boxing Day & New Year's Day.

How to apply for Bank Travel Insurance

If you meet the eligibility criteria below, you can get a quote online or by contacting us:

Are you eligible?

Please ensure you can answer YES to the following questions:

  • Are you aged between 16 and 79 for a Single Trip policy or aged between 16 and 74 for an Annual Multi-trip policy?
  • Have you been resident in the UK, Channel Islands or Isle of Man for the last six months?
  • Are you liable to pay tax in the UK, Channel Islands or Isle of Man and are you registered with a local doctor?

To ensure you avoid having duplicate cover, please check whether you or any traveller who would be covered by this policy have any other products that currently provide travel insurance.

Before applying, please also take the time to read important information on the policy.

Apply online

Get a quote and save 15% when you apply online.

Offer only available on new policies.

Get a quote today

Apply by phone

Call us for immediate cover

0800 299 399

Lines are open from 8am – 8pm Monday – Thursday, 8am – 7pm Friday, 9am – 5pm Saturday and 10am – 2pm Sunday. (except for Christmas Day, Boxing Day and New Year's Day)

Please answer all questions accurately, any incorrect information may invalidate your insurance should you take out a policy.

Retrieve a saved quote.

Return to a previous quote you obtained in the last 30 days.

Retrieve quote

For details on how we will use your personal information, please see our Privacy Notice (PDF). Bank Travel Insurance is provided by Aviva Insurance Limited. Please read Aviva’s Privacy Notice shown within the application

Frequently Asked Questions

You will be covered for your unused travel and accommodation costs if you have to cancel your trip provided it is for one of the reasons shown in your policy booklet.

No. Insured persons under 16 years of age will only be covered when they are travelling with an adult named on your policy schedule.

For single trip policies the maximum trip length is 120 days. If you have an annual policy the standard trip length is 31 days but it is possible to extend this before you travel to either 45, 60 or 90 days. You must not spend longer than 183 days outside the UK in any consecutive 12 month period.

For single trip policies the maximum trip length is 120 days. If you have an annual policy the standard trip length is 31 days but it is possible to extend this before you travel to either 45, 60 or 90 days. You must not spend longer than 183 days outside the UK in any consecutive 12 month period.

If you miss your flight, ship or train at your point of international departure due to a failure of public transport or because the vehicle you are travelling in breaks down you will be covered. You will not be covered for any connecting or onward travel. If you think you are at risk of missing your transport you should call the Travel Assistant helpline on 01603 605 128 / +44 1603 605 128.

Yes, holidays in the UK, including the Channel Islands and the Isle of Man, are covered provided they include 2 or more consecutive nights' stay in pre-booked holiday accommodation.

Additional FAQs about our travel insurance policies