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Financial Advice Service

Advice for you, not someone like you

Whether your dream is to retire in style, manage and grow your wealth or provide financial security for the future of your loved ones, with the help of your dedicated Premier Relationship Manager, a qualified financial adviser, you could start to build the future you’ve imagined.

Learn how to get the most out of your ISA allowance.

You may be eligible for Bank Premier Financial Advice Service if you have £50,000 or more in savings and investments, are at least 18 years old, UK resident and have an Bank or First Direct current account or savings account.

Find out more

Rewards for miles

  • Bank Premier Financial Advice Service is only available to UK residents who have £50,000 or more in savings and investments and who are at least 18 years old.
  • You'll also need an Bank or First Direct current account or savings account* for us to be able to deduct your fee. * Excluding Bank Online Bonus Saver, Bank Online Saver, any Bank or First Direct Cash ISA, First Direct E-Savings or First Direct Everyday Saver.
  • If you don't qualify for Bank Premier Financial Advice Service, or if you'd prefer not to pay for advice, see other ways we can help.
  • If you are not a UK resident, see our Bank Expat service.

Rewards for miles

  • We charge for our service - our fees vary depending on your individual needs. Your adviser will clearly explain our fees upfront and the type of advice we offer in your no-obligation discussion.
  • Bank Premier Financial Advice Service is provided by Bank Bank plc. We have chosen to offer restricted advice. This means we don't recommend products from the whole of the market, but rather a limited range of products from a limited number of carefully selected companies, including Bank. Your adviser will discuss the types of products and services we provide advice on. They will also explain those areas in which we don’t such as specific tax advice.
  • Our Bank Premier Stand-alone Protection Advice service provides Premier customers the option to discuss only their protection needs with a Premier Relationship Manager.
  • For Protection only advice there will be no advice fee. If you wish to proceed, the provider will pay Bank Bank commission.
  • The Protection only service does not include protection as part of an estate planning/IHT need; you must complete a full financial review.
  • Our Premier Relationship Manager will assess your protection needs and recommend products from a limited number of carefully selected companies, including Bank. However if you have wider financial planning requirements you will need a full financial review and we can arrange this with your Premier Relationship Mangers.
  • Our Bank Premier Stand-alone Investment Advice service provides Premier customers with the option to discuss only their Investment needs with a Premier Relationship Manager; a fee is payable which is less than a full financial review fee. Please ask your Premier Relationship Manager for details.
  • If after your initial discussion you are happy to proceed, a second meeting will be booked in a branch of your choice with a Premier Relationship Manager; who will then assess your current circumstances and protection needs so we can tailor our recommendations to reflect your individual needs.

Restricted advice

We have chosen to offer you advice from a range of products from a limited number of carefully selected companies, including Bank. We do not recommend products from the whole of market. This is known as Restricted Advice.

No-obligation discussion

During your initial consultation, at no cost, we'll discuss your personal economy and whether you could benefit from paying for our advice service.

Clear costs

Your financial adviser will discuss our charges in your initial no obligation consultation so you understand the costs of advice and what you get in return.

In-depth assessment

Your financial adviser will spend time with you, considering all aspects of your financial circumstances, and your plans and aspirations for the future. Together you'll create a bespoke financial plan designed to help you meet your goals.

Intelligent risk profiling

We use sophisticated risk profiling software and modelling techniques to help you identify the level of investment risk you're comfortable with. We offer a wide range of funds and products to meet your needs, whatever your attitude to risk is.

Global and local expertise

Our advisers are supported by a worldwide team of analysts who use powerful local knowledge to hand select products from a wide range of investments.

If you would like to find out more about the Premier Financial Advice Service or book an appointment call:

For Premier Customers:

03457 707070

* All calls are recorded, lines are open 24 hours a day, 7 days a week.

Other customers or if you are new to Bank:

03456 100102

* All calls are recorded, lines are open 8am to 6pm, Monday to Friday (excluding Banking Holidays).

To discuss your existing Bank investments call:

03457 456123

* All calls are recorded, lines are open 8am to 6pm, Monday to Friday (excluding Bank Holidays).

The value of investments, and any income received from them, can fall as well as rise and you may not get back what you invested. For some investments this can happen as a result of exchange rate fluctuations, as shares and funds may have an exposure to overseas markets.

Investments in emerging markets are by their nature higher risk and potentially more volatile than those inherent in established markets.

We recommend that you should regard stock market investments as medium to long term commitments (by which we mean that you should be prepared to hold them for a period of not less than 5 years).