Need help?

0751558495 support@icbfinance.com

Get 12 months' cover for the price of 10 when you buy Bank Home Insurance*

We welcome new Bank Home Insurance customers with top quality cover for everything you care about most – and 12 months cover for the price of 10 for the first year. You can choose from Buildings or Contents cover, or combine the two for total peace of mind.

  • No additional charges if you opt to pay monthly
  • We'll aim to get a local tradesperson to you within 2 hours to secure your home (if it’s unsecure or unsafe as a result of damage)
  • UK-based contact centres

If you have contents worth over £80,000 or a buildings rebuild cost of over £500,000, please visit our High Value Home Insurance page for more details.

* Available to new Home Insurance customers only. Terms and Conditions apply.

To obtain Bank Home Insurance, you must meet certain criteria.

Please ensure you see the full eligibility requirements for Bank Home Insurance before applying.

Key details and helpful information

Complete policy details

Learn more about what’s covered in your Home Insurance policy.

Make a claim

Existing customer? Here’s how to make a home insurance claim.

Policy documents

Access PDF versions of important insurance documents.

Help and support

Find all contact numbers and access helpful articles and tips.

Why choose Bank Home Insurance

Bank Home Insurance has been given a 5 Star Rating by Defaqto, a financial information business. This accreditation is only offered on products with a comprehensive range of features and benefits, such as ours.

Switcher service

If you’d like to switch from another provider, we aim to make it as simple as possible. We’ll even refund the cost of any cancellation fee your other provider may charge you for cancelling your existing policy (subject to Terms and Conditions (PDF)

Eligibility criteria

In order to make getting a quote as simple as possible, we base our quotations on a few assumptions. Please read through these below and confirm when required that the assumptions we have made are correct to the best of your knowledge and belief.

Are you eligible?

Please ensure you can answer YES to each of the following assumptions:

  • You or your partner are not a professional entertainer, footballer, boxer, athlete or gambler, a money lender or full time student;
  • The property is not used for business purposes other than occasional clerical work;
  • The home has not suffered from subsidence, heave or landslip damage;
  • No person to be insured has ever had any criminal convictions, police cautions or have any prosecutions pending;
  • No person to be insured has ever had home insurance refused, cancelled or offered with terms imposed;
  • The home is not to be used as a holiday home or weekend home.

Your quotation and policy will be based on you answering ‘Yes’ to all the above assumptions and any other questions that we may ask you in the process of obtaining a quotation and buying this policy. Before you continue to obtain a quotation, we advise that you read the following important information relating to our policies.

You must take reasonable care to provide complete and accurate answers to any questions we ask. Please read any assumptions in the application journey carefully and confirm if they apply to your circumstances. If any of the information you provide changes after you purchase your policy and/or during the period for which your policy is in force, please provide us with details.

If the information provided by you is not complete and accurate:

  • We may cancel your policy and refuse to pay any claim; or
  • We may not pay any claim in full; or
  • We may reverse the premium and/or change any excess; or
  • The extent of the cover may be affected.

See other things you should know about Bank Home Insurance before you apply.

How to apply for Bank Home Insurance

If you meet the eligibility criteria above and are ready to get a quote or complete one, take the next step and contact us:

Retrieving quotes

If you wish to return to a previous quote you obtained online in the last 90 days, you can retrieve it here.

Retrieve a saved quote

Get a quote and apply online

If you wish to get a quote or apply for a Home Insurance policy online, you can do so here.

Get a quote

If we have contacted you regarding a pre-populated quote, you can retrieve it here using the IQU reference number in your email.

Retrieve quote

If you have contents over £80,000 or a buildings rebuild cost of over £500,000, please see our High Value Home Insurance. Bank Home Insurance is provided by Aviva Insurance Limited.

For details on how we will use your personal information, please see our Privacy Notice (PDF). - Bank Home Insurance is provided by Aviva Insurance Limited. Please read Aviva’s Privacy Notice shown within the application

Apply by phone or in branch

Apply by phone

Call us on 0800 744 844

Please answer all questions accurately. Any incorrect information may invalidate your insurance should you take out a policy.

Lines are open 8am to 9pm Monday to Friday and 9am to 5pm at weekends. On public holidays, opening hours may vary.

In the interests of security for all parties, telephone calls may be monitored and/or recorded.

Apply in branch

New and existing Bank customers can book an appointment to apply in branch by calling

New and existing Bank customers can book an appointment to apply in branch by calling

Lines are open 8am to 10pm every day.

You'll need to bring identification and proof of your address.

Find a branch